The Plan
to End Chronic Homelessness

A shared plan with clear steps and resources to end chronic homelessness in Waterloo Region.

Homelessness in Waterloo Region

Monthly Snapshot:

The size of the homelessness problem

Overall Homelessness Count

17

Chronic Homelessness Count

32

Total Number of Spaces In Use

89%

Chronic Homelessness in the System

78%

Overall Homelessness Count

Overall homelessness is the total number of people we know are experiencing homelessness at a given time.

The real number is likely higher, because we cannot fully count hidden homelessness, like when people stay with friends or in unsafe housing.

Chronic Homelessness Count

Chronic homelessness means a person has been without housing for at least six months in the past year, or many times over the last three years that add up to 18 months or more.

Total Number of Spaces In Use

The total number of spaces in use shows how many spots in our housing system are filled. This includes shelters, overflow hotel spaces, transitional housing, and supportive housing.

Some spaces are only open to certain groups, so it may look like there are more open spots than people can actually use.

Chronic Homelessness in the System

The percent of people in the system experiencing chronic homelessness.

Gender and Age of People Experiencing Homelessness

Male

Female

Two-Spirit

Transgender Man

Transgender Woman

Non-Binary

Others

Navigating through the Homelessness System

How People Enter and Leave Homelessness

New to Homelessness

8

Returned after Time Away

9

Become Homeless Again

6

Inflow

629

Active

31

Moved into Housing

14

No contact for 90+ days

2

Passed Away

Outflow

How Our Shelter System Is Doing

People Who Need Shelter vs. Spaces Available

Supportive

Transitional

Emergency Shelter / Overflow Motel

Average Beds Available

46

Average Days of Stay

48

Number of People Turned Away

247

The data on this page comes from a database called HIFIS 4.0, which is the Region of Waterloo's client management system.

Our housing system has become progressively more unstable

When constraints are not addressed

Our foundation becomes shaky

Until it can't withstand its own weight and comes crashing down

It's time to build a stronger system.

The data we collect have real life stories behind the numbers.

View the research

Our goal

Help us reach functional zero by 2030

Functional zero is when a community has ended homelessness for a group of people. This means there are no people without a home, or just a very small number, like 3 people or less than 1 out of 1,000. The community also has enough housing and support to help anyone who needs it. To count as functional zero, the community must keep numbers this low for three months in a row.

Together with our community partners, we have a plan to end chronic homelessness in Waterloo Region.

Learn about The Plan