Get Help Now
If you don’t have a safe place to stay, or you might lose your home, there are people and programs in Waterloo Region who can help.
Do you need emergency shelter?
This number will connect you to shelter programs in Cambridge, Kitchener, and Waterloo. Staff can tell you where there is space and help you get there.
Are you in an unsafe or abusive home?
If you are experiencing violence at home and it's no longer safe to stay, contact Women's Crisis Services of Waterloo region:
If you are in immediate danger, call 911.
Experiencing sexual exploitation and you need help to leave?
Contact the Anti-Human Trafficking Program of the Sexual Assault Support Centre (SASC) 24-hour support line below or email at ahtp@sascwr.org from Monday-Friday, 9 a.m. to 4:30 p.m.
If you are at risk of losing your housing
You can get help to:
- Pay rent or utility bills in an emergency
- Work with your landlord to solve problems
- Find new housing if you need to move
If you need support while housed
Some programs can help you keep your home by:
- Visiting you where you live
- Connecting you to health care, food, and other services
- Helping with forms, benefits, and ID
Ask about Housing First or supportive housing programs when you call Region of Waterloo Housing Services.
Other ways to get help
211 Ontario
Street Outreach
You are not alone
It can be hard to ask for help, but there are people in our community who care and want to see you safe and housed. Even if you’re not sure what help you need, start by calling one of the numbers above.